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Heat Pump Installation

Invest In A New Heat Pump

Looking to save money on your energy bills without sacrificing comfort? A new heat pump might be just what the doctor ordered (if, by “doctor” you mean the experts at Genz-Ryan). Whether you’re installing one for the first time, in need of repairs, or just want to learn more, we’re here to help you make the most of your HVAC system.

  • Local HVAC Experts

  • Thousands of Google Reviews

  • Responsive Team

Signs Your Heat Pump Needs Our Help

Ignoring certain signs that there’s a problem with your heat pump could be dangerous or have a long-lasting impact on the efficiency of your unit. You should schedule heat pump repairs if:

Burning Smell or Noises

The unit makes unusual or loud noises or smells.

Leaking or Frozen Heat Pump

Your system is leaking or frozen, creating damage.

Functional Issues

Issues switching between heating & AC or short-cycling.

Increased Bills

Increasing utility bills is usually a sign of system failure.

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Why Your Heat Pump Matters

Heat pumps transfer warm air from outside to heat your home in winter. The process is reversed to transfer cold air from outside so your home stays comfortable and cool during the summer. Because heat pumps transfer warm air rather than create it like furnaces do, they can run at up to an amazing 400% energy-efficiency rate. Yup, you heard that right: 400%!

Our Awesome Reviews

I love those guys!
4.7
Based on 7701 reviews
M G1
13 hours ago
Jesus Flores demonstrated great professionalism, communication, and technical expertise. He took time and care in diagnosing my furnace issue and communicating several solutions to my wife and I. Throughout the process Jesus was transparent and explained the tests he was conducting and results relating to the various furnace components. He also pointed out an issue with my water heater and offered additional advice and assistance even though that was not the reason for the visit. I’m very pleased and impressed by the service he provided!
Todd K
14 hours ago
Huge shout out to Noah P for the great customer service and getting to the bottom of our furnace issue. Noah took the time to answer all my questions and explain what was wrong
Steve Harklerode
19 hours ago
Dalton Reynolds was a fantastic technician. Extreamly knowlegable plus a friendly demeanor. I am very pleased with the services provided.

March 14, 2026: Today my furnace stopped working - no heat. Noah Phillips was the Technician from Genz Ryan that came out to fix my unit. Noah is a very pleasant person to be around and is very knowledgeable in his work He was able to diagnose the problem and get my system back to full working order. I am very pleased with the services provided. Genz Ryan should be proud to have him as an employee.
Emily Eliason
19 hours ago
Today Jesus Flores fixed my furnace issue efficiently and then checked the entire system to ensure that it is functioning well. He explained the process in clear, understandable terms and listened carefully to my questions. His friendly and professional customer service is exceptional. I felt valued as a customer.

Barb B.
Andrew Knox
2 days ago
Awesome tech, (Jacob B) very friendly, respectful and made an effort to connect with me. He friendly to my dog. Went above and beyond with his service. Installed quickly, he was careful not to damage anything, and then took time to explain and answer any questions. Highly recommend.
Jeff Lantz
2 days ago
Jay Nelson did an amazing job on my furnace tune-up. He is very knowledgeable and explained everything to me in clear understandable terms.
I would highly recommend Jay and GenzRyan.
Mary B
2 days ago
Joseph provided excellent service. He took extra time to carefully explain the process and let me ask a million questions. I appreciate his expertise and professionalism.
David Perez
2 days ago
Saw an ad on TV for water heater flush made an appointment. Jason arrived next morning inspected other things found a gas leak fixed it. In other words Jason saved us from a disaster. He was professional told me the issue and fixed it right away. Thats hero stuff what he did.

Heating Twin Cities Homes Since 1950

We Keep Things Running Smoothly

With results like that, you’ll want to keep your heat pump in working order all year long! And with Genz-Ryan on your side, you can do exactly that. Our skilled technicians understand everything there is to know about heat pumps. What does that mean for you? You’ll be able to count on us to fix the problem right when we arrive. You may even want to consider joining our HomePulse Program for access to premium discounts & service.

Minnesota’s Go-To Home Service Provider

Our friendly technicians are committed to providing the highest quality professional services and uncompromising customer service in the Twin Cities metro area and surrounding communities. We’re proud to be a locally owned family business since 1950, and we don’t see ourselves sacrificing those family values anytime soon. From one Minnesota family to another – we can’t wait to serve you. 

Frequently Asked Questions

See All FAQs

Is a heat pump more energy-efficient than a furnace and AC?

Yes. Because they transfer cool and warm air rather than create it, heat pumps are more energy-efficient than furnaces and air conditioners. This can lead to significant savings on your energy bills.

Do I need a furnace with a heat pump?

Twin Cities winters are very cold, which can sometimes reduce the efficiency of heat pumps. To solve this issue, consider a hybrid system, which combines a heat pump with a gas furnace. Homeowners with a hybrid comfort system use their heat pump for most heating and cooling needs and then switch to their furnace when temperatures dip well below freezing.

What happens if your heat pump’s reversing valve is stuck?

Reversing valves can become stuck if they’re damaged, frozen, or have debris or dirt buildup. An HVAC technician can diagnose the problem and provide the right solution.

How often should you maintain a heat pump?

Plan on scheduling a heat pump maintenance appointment at least twice each year — once before the heating season and once before the cooling season.

Do heat pumps and mini-splits work when it gets really cold?

A heat pump or ductless mini-split system will still work to heat your home as temperatures reach freezing, but they start to lose efficiency and need to work harder to provide the same level of heat. Below freezing, you’ll see efficiency the same as or worse than a furnace, and as the temperature lowers, the furnace will pull ahead substantially. Of course, a heat pump is as much as 3 to 4 times as efficient as a furnace during optimal temperatures, so it’s still a great investment for efficiency!

Discover the Genz Difference

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